Why Service at Cincinnati?

Your Mercedes-Benz is the finest automobile on the road today, and at Mercedes-Benz of Cincinnati we want to ensure it remains that way. By bringing your Mercedes-Benz to the Mercedes-Benz of Cincinnati service center, you can count on a superior driving experience for every single mile of driving. We only employ factory-trained and certified technicians. It is a very high standard reserved only for those technicians who meet the demanding annual training criteria of Mercedes-Benz. Master Certification is a level of recognition that is hard earned and sets the benchmark for the very best in technical and diagnostic skills. 

• The confidence of knowing your car is properly maintained for maximum safety and performance by experts that know your vehicle the best. 

• All-new, state-of-the-art Service Center with the latest Mercedes-Benz diagnostic technology and specialized equipment. Our larger center capacity, advanced equipment, and Mercedes-Benz specialists ensure your Mercedes-Benz receives prompt care. We'll have you back on the road quickly. 

• Alternate transportation is available should you need to be on your way. Courtesy Loaner cars are available on a first come basis with an advance appointment. 

• Comfortable and spacious Service Lounge stocked with complimentary beverages, and Wi-Fi service, and individual work-stations should you choose to wait. 

• Genuine Mercedes-Benz Parts for exact fit, longer life. Never accept anything less when it comes to maintaining the value, safety, warranty and appearance of your Mercedes-Benz. 

• Complimentary car wash with your service visit. 

• We’re competitive…we have to be to earn your business. Choosing us means keeping your vehicle genuine at a competitive price. 

• Authorized Mercedes-Benz warranty service and repairs. 

• Guaranteed quality. Our work is guaranteed so you can drive with confidence. 

• Customer satisfaction you can trust. We deliver one of the highest rated Customer Service Experiences in the country.

• Service pick-up and delivery is available.

• Our Accessory & Lifestyle Boutique offers you a variety of great automotive, lifestyle, and collectible merchandise that make great gifts for your car, to yourself, or for the Mercedes-Benz enthusiast in your life.